Privacy Policy

Summary

Idly is a language learning app developed by Chankla LLC, a company formed in New Mexico, United States. We are committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding it.

Information We Collect

We collect limited information to operate the app, improve it, and measure marketing campaigns:

• Crash reports (e.g., what caused the app to close unexpectedly)
• Basic usage data (e.g., which features are used, session duration)
• Device type and operating system version
• App profile identifiers needed to sync progress and practice history
• Advertising and measurement data when you visit our website or app after interacting with our ads (see Advertising and Measurement below)

We do not require you to provide your real name or home address to use Idly. Contact details you voluntarily share (for example by emailing support) are used only to respond to you.

How We Use This Information

The data we collect is used to:

• Diagnose and fix errors and crashes
• Understand how users interact with the app to improve it
• Monitor app performance and stability
• Attribute installs and conversions from advertising campaigns and measure campaign performance

We do not sell your personal information to third parties.

Advertising and Measurement (TikTok Pixel)

When you visit Idly’s website (including idly.leonapp.dev), we may load the TikTok Pixel and related measurement tools. These tools help us:

• Measure whether ads on TikTok and similar platforms led to visits, sign-ups, or other conversion events
• Understand campaign performance and improve our advertising
• Build and optimize audiences for our own marketing (subject to platform rules)

The TikTok Pixel may collect device and browser information, page views, cookie or similar identifiers, and event data related to your interaction with our site. TikTok processes this information under its own privacy policy. You can learn more in TikTok’s privacy documentation for advertisers and end users.

In the European Union and similar regions, we only load the TikTok Pixel after you accept marketing cookies via our consent banner. You can decline; the app still works without advertising measurement.

Third-Party Analytics

We may use third-party analytics and crash-reporting services (such as product analytics tools, Apple’s built-in analytics, or similar) to collect and process usage and diagnostic data on our behalf. These providers may only use this data to provide services to us, except where advertising measurement partners (such as TikTok) process data as described above.

Payments and Subscriptions

Idly Pro subscription payments are processed through third-party platforms (Apple App Store or Google Play Store). Chankla LLC does not collect or store your credit card or billing information. These transactions are subject to the privacy policies of the respective platforms.

Children's Privacy

Idly is intended for users aged 13 and older. We do not knowingly collect information from children under 13. If you believe a child under 13 has provided us with information, contact us and we will delete it immediately.

Data Retention

Analytics, crash, and advertising measurement data is retained only as long as necessary to fulfill the purposes described in this policy, after which it is deleted or anonymized.

Your Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain personal data, or to object to certain processing. To make a request, contact us using the email below. Advertising platforms may also offer their own controls for ad personalization and measurement.

Changes to This Policy

We may update this privacy policy periodically. When we do, we will update the effective date at the top of this page. We recommend reviewing this page regularly.

Contact Us

If you have questions about this privacy policy, contact Chankla LLC at: arnaud@leonapp.dev